Privacy Policy

We value your privacy

Competent Fieldwork & Research, CFR & cPanel answers non-public limited, (“CFR solutions”, “we” or “us”), is a private limited employer, incorporated under the groups Act 1956 and homestead in India. The registered office of the enterprise is placed at Office No. 316, North Imperia, JP North, Vinay Nagar, Mira-Road East, Thane-401107, Maharashtra-India.

Competent Fieldwork & Research, CFR & cPanel is a brand of the CFR Solutions Private Limited and It’s privacy coverage explains how we use any private records we acquire about you (“Panellist”, “you” or “your”), while you be part of our CFR solutions on-line panel (“cPanel”), participate in surveys or use the cPanel website or visiting cpanel.competentfieldwork.com.

Topics:

  • 1. Why We gather data from You
  • 2. What private information do we collect about You?
  • 3. How will we use the facts about You?
  • 4. For Youngsters
  • 5. How long can we preserve the data You offer?
  • 6. How do we ensure Your private data Is comfy?
  • 7. How can you get the right of entry to Your information and/or correct It and/or Request Its switch and/or Erasure and/or Complain
  • 8. Adjustments and Modifications to Our Privacy Policy

1. Why We gather data from You

The primary cause, why we collect records from you is the behaviour of market research by using us. When you be a part of our cPanel, we input into an agreement with you, which is concerned with this privacy policy as well as our Terms and Conditions .

So, one can fulfil this contract by way of inviting you to appropriate surveys, we want to accumulate and method the information asked at some stage in the recruitment or which you could eventually add to your profile on the membership panel website or that we gather according with this privacy coverage and system it the usage of computerized manner. This information will also be required to fulfil rewards and to touch you concerning any surveys. That is additionally explained in greater detail in our Terms and Conditions .

We then additionally collect statistics from you based upon your consent, especially in which you either respond to any survey invites we are probably sending you or that you may in any other case voluntarily provide. Your responses to such surveys are at your choice. There may be situations where we're looking for your further or maybe explicit consent where this is probably suitable or required.

During your Panel club, we automatically gather statistics about your device to defend protecting our legitimate interests or, sooner or later, the ones of a 3rd party (typically, a client or partner of CFR Solutions or other Panellists) for the functions of stopping fraud and safety exams.

The overall operation and how the Panel works are described in more detail in our Terms and Conditions .

2. What private information do we collect about You?

'Private information' is any data that relates to a natural person, which both at once or not directly, in combination with different data that is available or likely to be available to a company entity, is capable of identifying such individual.

' sensitive non-public statistics or information' consists of the following facts:

  1.      password;
  2.      monetary records e.g. Bank account/credit score or debit card or different fee instrument information;
  3.       physical, physiological and mental health circumstances;
  4.      sexual orientation;
  5.      clinical records and history;
  6.        biometric data includes technology that measures and analyses human body traits, which includes 'fingerprints', 'eye retinas and irises', 'voice styles', 'facial styles', 'hand measurements' and 'DNA' for authentication functions;
  7.      any detail referring to the above clauses as supplied to a corporate entity for supplying services; and
  8.      any of the records obtained beneath the above clauses for storing or processing under lawful settlement or otherwise.

However, any facts that are free to be had inside the public area are exempt from the above definition.

‘Personal records’ and ‘Sensitive non-public facts or information’ are collectively known as ‘Personal Data’

We acquire the private facts (“records”) you offer by way of e-mail and in finishing our recruitment questionnaire when joining our cPanel.

In case the registration technique is not effectively finished, your records will not be retained by means of us, other than some confined information to prevent any fraud or misuse.

We additionally collect the facts you voluntarily offer while finishing any of the surveys we invite you to participate in, otherwise, you offer feedback, comments or different statistics on our Panellists’ website.

When you take part in a web survey, we additionally gather some passive records for pleasant purposes.

In a few times, regarding our research, we might also ask you to provide certain touchy personal facts, for example revealing your racial or ethnic foundation, political reviews, financial related information, religious or philosophical ideals, alternate-union clubs or statistics regarding health or sex existence. You do not have to answer those questions and such questions will continually include a “prefer now not to reply” alternative. Responses to those questions will continue to be private until you explicitly and freely consent to your responses to these questions, collectively with your non-public facts, being surpassed to research clients, such switch bringing brought price associated with their research analysis.

We accumulate sure facts about your tool, and the hardware and software gift in your device.

3. How will we use the facts about You?

We will use the facts gathered about you to:

  • Fulfil our contract with you;
  • Preserve a document of all Panellists;
  • Ship you invite to participate in surveys that are relevant to you based totally on the facts you supplied in reaction to our recruitment questionnaire(s) or as may be up to date at a later degree;
  • Send you a SMS message for your cell phone variety containing a verification code, to verify your software, prompt your Panellist account and verify your praise redemption. For this, we will share your mobile phone range with our dependent vendor imparting us with such offerings, to touch you via SMS message on behalf of IIS;
  • Put in force our excellent control, fraud prevention & management packages, security checks, identify in case you are an existing member of the Panel or decide in case your membership is an end result from any paid-for advertising. For this, we can share positive data about your device with our depended-on carriers to perform the essential checks;
  • Append existing personal information about you to any of your survey responses, which includes standard geographical area, ethnicity, occupation categories and so on. For survey evaluation of the responses and generating statistical research consequences;
  • Enter you into any prize attracts which you are eligible to take part in or, where invited to achieve this, have requested to be entered;
  • along with your specific consent, which is probably sought in a particular survey and constrained thereto, to bypass your personal survey responses collectively together with your private information to the purchaser who commissioned the survey. The patron will use these records most effectively for research purposes as defined in the applicable survey.
  • wherein you've explicitly consented separately and prior to your records being furnished to the patron for this, the patron might also use these facts to touch you to invite your participation in further research they conduct;
  • with your express earlier consent, we may ahead your personal facts and man or woman survey solutions to another market research institute which is our enterprise accomplice, for the following purpose: sending you a survey invitation through e-mail or with the aid of telephone with hyperlinks leading to surveys or using your non-public statistics for prize/present shipping or prize attracts (if the case) related to participation to these market studies institutes’ surveys. However, such a third birthday celebration may be required to look at the circumstance that the records can be used handiest for statistical, studies and/or prize/gift delivery/prize draw employer purposes and certain now not to forward or similarly expose information such as name, postal address or different private records that could serve to discover you.
  • To create anonymous, statistical profiles of the Panel membership based on the data furnished by Panellists;
  • with your consent, to skip your statistics to different CFR Solutions Private Limited, so that they may invite you to take part in research they are wearing out and that may be relevant to you.
  • Send you by email newsletters, announcements and other communications as set out in the Terms and Conditions . We are using one of our trusted providers for this purpose. This provider is based on the United States for which there currently is no data protection adequacy finding. Therefore, appropriate safeguard has been put in place, including Standard Contractual Clauses;
  • In which you agree to participate in a product test to set up for such product to be sent to you.
  • If you have grown to be a member of the Panel through a 3rd-birthday party provider, this provider can be knowledgeable that you have become a member of the Panel and can get admission to the information you supplied all through the registration system.
  • Based on the information you provided, we might wish to invite other members of your household to participate in a survey. In case such household member is a child, please also see below at paragraph 4.

As part of our online advertising studies and net utilization research, we may additionally:

  • Send you invitations by way of a text message or other messaging services to take part in research.
  • Stumble on if your PC or mobile device has a webcam attached so that we may additionally provide you specific survey sections requiring webcam usage.

We will take all affordable steps to make sure that any personal information we system are correct, ok, applicable and now not immoderate, given the purpose for which they were received. We will not gather non-public facts obtained for one cause for any unconnected reason unless you have consented to this.

We may additionally proportion your information as required or accredited via regulation; along with wherein we accept as true that the disclosure is necessary to guard our rights and/or follow a judicial proceeding, court docket order or different felony technique.

We will NEVER use your information for any purpose other than research or as described in this Privacy Policy and the Terms and Conditions . Other than in relation to this Panel (like participating in further surveys), we will NOT try to sell you anything, nor use your information for marketing purposes. Nor will we ever pass your information to 3rd parties for marketing or advertising purposes.

Transfer of Personal Facts Outside of India: By agreeing to be a part of the Panel, you hereby expressly comply with the transfer of your personal data (along with the touchy personal data collected from or shared through you) out of doors of India in the occasion its miles required via CFR Solutions to process your personal data outside of India. Personal data could be saved outside of India in a secured website hosting environment with an identical degree of statistics protection as required by the relevant laws.

4. For Youngsters

Primarily based on the facts you provided, we'd want to ask any youngsters under 18 years of age you indicated are in your family to take part in a survey. In the one's instances, we will always require prior consent from either a parent or prison guardian, who is legally liable for the child, earlier than inviting such a child to take part in the studies.

5. How long can we preserve the data You offer?

We will keep the profile facts you supplied for as long as you stay a Panellist.

If we terminate your club, we can delete your private information within thirty (30) days or as otherwise set out in this paragraph. In case you terminate your Panel membership, we are able to delete your non-public information as soon as possible, and no later than 5 (five) days following your request.

The simplest exceptions to those regulations are as follows:

  • In case you redeemed your points for praise, then we are able to hold your facts associated mainly with reward fulfilment for a period of up to two (2) years.
  • If you gained a prize from any contests, then we can hold your information associated with your access within the contest and prize fulfilment for a length of up to a few (3) years.
  • If you have filed a selected “do-not-contact” request, then we will retain only that information required to honour your request.

Other than your profile statistics, we additionally gather the solutions you give in any survey. The solutions furnished by means of you will be pseudonymised through us for security motives and can only be shared with our clients in an anonymised shape, except you've given explicit consent to your being recognized. We are able to additionally take away the hyperlink between your profile information and the answers you provided within twelve (12) months of the stop of the studies task, to make certain that these solutions cannot be traced again to you.

Data shared with our third party suppliers (which include the virtual fingerprint supplier, for instance) is pseudonymized to ensure that these statistics cannot be traced lower back on your account by way of them or every other third party. In addition, while the device information itself may be stored on our side for longer periods of time, the recipients of such information are required not to retain the data itself or the link between this information and CFR Solutions for more than 180 days.

6. How do we ensure Your private data Is comfy?

We take our duties to keep your private facts secure very seriously. As such we take each affordable precaution to ensure your information is blanketed from loss, robbery or misuse. These precautions consist of appropriate physical protection of our places of work, managed to get right of entry to computer systems, and use of at-ease, encrypted net connections when amassing personal information.

As a part of our dedication to the security of your statistics, CFR Solutions has normal internal and outside audits of its statistics protection and is certified to be compliant with the requirements of the worldwide standards for records protection ISO 27001, marketplace, Opinion and Social studies ISO 20252, and great management ISO 9001.

7. How can you get the right of entry to Your information and/or correct It and/or Request Its switch and/or Erasure and/or Complain

You have the proper to request a replica of all of the information we keep about you. You furthermore might have the right to request the correction of any non-public facts we preserve about you. Moreover, you have got the proper for all the statistics you've got furnished to us to be transferred to some other celebration. In some circumstances, you also have the right to request from us the deletion or erasure of the private data we hold regarding you.

In case you would really like to work out any of your above rights, have any questions or require further information about our privacy coverage or our compliance with statistics protection legal guidelines, please contact our data safety department. They can be contacted:

Through email sent to: cPanelsupport@competentfieldwork.com  with “cPanel” as issue line.

Or write to us at:
Ref: CFR’s cPanel
Data Protection Officer,
CFR Solutions Private Limited
Office No. 316, North Imperia, JP North, Vinay Nagar, Mira-Road East, Thane-401107, Maharashtra-India.

Please quote your Panel membership number (if regarded) or the e-mail address you used for your CFR Solutions cPanel registration in your email or letter.

When you have any complaints, we will appreciate if you give us an opportunity to resolve any issue first, by contacting us as set out above. You are, however, usually entitled to contact

Data Protection Officer
CFR Solutions Private Limited
Office No. 316, North Imperia, JP North, Vinay Nagar, Mira-Road East, Thane-401107, Maharashtra-India

8. Adjustments and Modifications to Our Privacy Policy

We preserve our Privacy Policy under ordinary evaluation and we will share any updates on the webpage. We will also inform you of any changes via email or when you log-on after any trade. Our Privacy Policy was last updated on 01/09/2022.